Keep calm and report to the foreman or monitoring center in a quick way. Linyi Security should outline the situation at the scene (such as location, number of personnel, level of fighting, whether weapons are used, etc.).
If you can control the site, dispose of it immediately. Otherwise, monitor the scene and keep in touch with the monitoring center, waiting for instructions from superiors and the arrival of reinforcements.
The attitude of restraint should be adhered to in the process of disposal. In addition to reasonable defense needs, we should try our best to prevent disputes or armed conflicts with others under ordinary circumstances.
If someone is injured in the incident, it is necessary to organize rescue in time.
As far as possible, both sides of the dispute will be left behind or the perpetrator will be intercepted, waiting for the superiors to deal with.
Notify the fire control center in a rapid manner to clarify the exact location and nature of the fire.
Distribute the guests around the scene of the fire.
Use nearby fire fighting equipment to extinguish or control the spread of the fire as soon as possible, and wait for the fire fighters to arrive.
Maintain the fire scene and wait for the professional to stop investigating.
Linyi Security Service
It is up to the personnel above the manager level to decide whether they can report to the public security fire station or not.
If the fire expands and is difficult to control, the staff of the parking lot should assist and guide the passengers to separate the parking lot to the safe place in a safe and fast way, and be on guard against fishing in troubled waters.
If there are injuries, they should be rescued actively.
Security will immediately report the blackout area and detailed situation to the supervisor, foreman and department head or fire center on duty security, report to the Engineering Department and understand the cause of the blackout.
When power failure occurs in the charging system, the personnel on duty at the entry and exit posts shall be notified and charged manually.
Use emergency lighting to ensure channel lighting.
Fire system faults
Immediately notify the supervisory and control center on duty and elaborate on the situation of the problem.
Explain patiently to the guests present.
Measures (such as using sandbags to block water, closing sluices immediately, etc.) are taken to prevent damage to building equipment caused by faults.
Destructive things such as theft
Linyi Security Service
Shortcut reports should be made to the supervisor of the monitoring centre or shift manager to outline the site conditions (location, number of personnel, loss of personnel wealth, etc.).
Keep calm and take the personnel concerned to the Ministry of Security for investigation and disposal if possible. If it can not be disposed of immediately, the site should be monitored and other post assistance and superior instructions should be awaited.
Maintain the site from being destroyed and wait for relevant units to investigate and collect evidence.
Loss of Card and Damage of Card
Be patient to explain the company's rules to customers who have lost or damaged their cards.
Deal with lost cards and charge parking fees according to the time of cancellation of entrance guard.
If the guest is unreasonable, he may notify the supervisor on duty and the foreman to assist him in handling the matter.
Under the condition of not violating the company's criteria, dredge the entry and exit lanes in a fast way.
If a "problem vehicle" is encountered, the vehicle will be disposed of in the center of the non-obstructed lane.
Notify the personnel on duty in the monitoring center.
Place notice or guide at elevator entrance.
While reporting to the monitoring center or superiors, try to stabilize the mood of drunken people.
Persuade drunken people to separate from the parking lot. If drunken people make unreasonable noises, they can use forced wrist to ask them to separate the building.
When dealing with drunken persons, we must insist on calm and restraint attitude.
Linyi Security Service
Keep the driver at the scene.
Inform the supervisor or on duty immediately to come to the scene for disposal.
Please show the relevant documents and wait for the superiors to come to dispose of them.
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