Linyi Security Service Company has been established for many years. It has always paid attention to the management of security forces. It has formulated relevant management systems and regulations according to the actual situation, enabling security guards to abide by rules and regulations in their work and daily life, and consciously develop good working style and good living habits.
First, "Five Good", "Four Knowledge", "Neither is Satisfied"
(1), "Five Good":
1. Good political thinking - security guards are healthy, aggressive, security-loving, collective-loving and united. Party members and League members can give full play to the exemplary role of pioneers and take the lead in critical and dangerous moments.
2. Good posture and posture - Security guards dress tightly while on duty, have good posture and full of spirit, and have no long hair or beard.
3. Good quality of service - be it inside or outside, on duty or in normal communication, we can be civilized, polite and enthusiastic. In the work, we can do our duty, be good at discovering and eliminating hidden dangers of insecurity, actively assist the public security organs to detect criminal cases, catch criminals, and ensure the internal security of customers.
4. Good compliance with discipline and law-abiding education can be carried out regularly, attention should be paid to the establishment of rules and regulations, strict discipline, adherence to military and grappling training, excellent team style, and consciously abide by discipline and law.
5. Good household hygiene - can conscientiously implement the household system. Dormitories, duty posts and the surrounding environment are clean, articles are arranged in an orderly and uniform manner, and personal clothes are clean and tidy.
(2), "Four Knowledge":
All personnel must:
1. Knowing the duties and powers of the task;
2. Know how to deal with emergencies and rapid response communication network;
3. Know the key parts and surrounding environment of the security area;
4. Know civilized language and behavioral norms.
(3), "Two Nothings" and "One Satisfaction"
1. There are no criminal cases in the duty area; 2. There are no criminal cases committed by security guards.
Through the active contribution of all the team members in the post, we can do good things for our customers and do practical things to achieve customer satisfaction.
Second, "Six Norms", "Three Standards", "Three without One Guarantee", "Eight Strict Prohibitions" and "Sixteen-Character Policy".
(1), "Six Norms":
1、军事训练规范； 2、内务卫生规范； 3、执勤上岗规范；
1. Military training norms; 2. Internal hygiene norms; 3. On duty norms;
4、仪表仪容规范； 5、文明用语规范； 6、文明服务规范；
4. Standardization of appearance and appearance; 5. Standardization of civilized terminology; 6. Standardization of civilized service;
(二)、"三个达标"： 1、军事训练达标； 2、业务知识达标； 3、法律知识达标。
(2) Three standards: 1. Military training standards; 2. Business knowledge standards; 3. Legal knowledge standards.
(3), "Three without One Guarantee":
Efforts should be made to achieve:
１、无案件发生；2、无责任事故； 3、无违法违纪； 4、切实保证客户安全。
1. No case occurs; 2. No liability accident; 3. No violation of law and discipline; 4. Ensure customer safety.
(4), "Eight Prohibitions, Eight Processing":
1、严禁打人骂人； 2、严禁喝酒酗酒； 3、严禁私藏凶器； 4、严禁赌博耍钱；5、严禁看淫秽光盘、录像及黄色书刊； 6、严禁留宿亲友、寄存物品； 7、严禁打信息电话； 8、严禁私开机动车。违反以上禁令者有一个处理一个。
1. Strictly prohibit beating and swearing; 2. Strictly prohibit drinking and drinking; 3. Strictly prohibit the concealment of murder weapons; 4. Strictly prohibit gambling and money-playing; 5. Strictly prohibit viewing obscene CD-ROMs, videos and yellow books and periodicals; 6. Strictly prohibit lodging relatives and friends, depository items; 7. Strictly prohibit making information calls; 8. Strictly prohibit private driving of motor vehicles. One of the violators of the above prohibitions is dealt with.
(5) Strictly prohibit beating people and swearing at people under the "Sixteen-Character Policy":
If you can't fight back, curse or answer back, you'll have to rectify and be awarded a prize for wrongdoing.
3. Put forward six inaccuracies to the backbone of the team
1. No bullying or beating drivers;
2. No harsh withholding, misappropriation or taking up salaries, bonuses and other collective income of team members;
3. No encouragement or compulsion to invite members to eat or give gifts;
4. It is forbidden to use power for personal gain.
5. No direct control of money and goods;
6. No specialization is allowed.
1. If one of the following circumstances is found, a certain punishment shall be given:
(1) irresponsible work, negligence of duty, causing major losses or major impacts;
(2) Implementing the instructions of the company or client units is not firm, serious or effective;
(3) Falsification in work;
(4) serious dereliction of duty or violation of law and discipline by the members under their jurisdiction;
(5) Those who have violated the law or discipline themselves
(6) There are other serious problems.